careers

current openings

  • Product Research Associate

    overview

    etailz Inc is looking for a self-motived Product Research Associate on our first-to-market lead generation team, to research and identify new brands and products not yet available on ecommerce marketplaces.

    This is primarily a research based position. Much time is spent tracking current and upcoming products through analytics, industry reports, and general research for our first-to-market division.

    The ideal candidate will have strong computer skills, research experience, an understanding of product trends and marketing, and ecommerce or retail experience.

    The lead generation team does oversee a variety of processes so additional job duties will be assigned as needed. We are looking for a team member who is adaptable, asks questions, and has an anything is possible attitude.

    RESPONSIBILITIES

    • Generate new leads through online research to identify trending products and brands for etailz to source
    • Research and implement new analytics tools to help identify new and upcoming ecommerce opportunities
    • Collaborate with other internal teams on strengths and opportunities for new first-to-market brands
    • Maintain and update our internal database with brand and product information
    • Ability to hit weekly goals
    • Other duties as assigned

    QUALIFICATIONS

    • Associate's Degree required
    • Retail or ecommerce experience preferred
    • Analytics experience preferred
    • Self-motivated
    • Able to work independently and as part of a team
    • Detailed and inquisitive
    • Strong computer and software skills
    • Intermediate Excel experience
    • Hard-working, honest, fun human being
    • Applicants must be currently authorized to work in the United States for any employer. etailz, Inc., uses E-Verify to confirm employment eligibility of all newly hired employees.

  • Product Copywriting Intern

    overview

    The Product Copywriting Intern assists in writing product copy for Amazon listings, marketing materials, and various pieces of communication. They will partner closely with the SEO team to include relevant keywords and create optimized copy to ultimately help improve the overall discoverability and appeal of product listings on the online marketplaces. The ideal candidate will be an exceptional writer, extremely skilled in grammar and punctuation rules, and have a basic understanding of writing to sell. They will work closely with other team members to develop their skills, ultimately gaining an in-depth knowledge of e-commerce writing.


    RESPONSIBILITIES

    • Create, enhance, and edit listings for the online marketplaces
    • Research various brands to maintain brand voice when writing product listings
    • Work closely with the SEO team to implement best practices
    • Analyze data to determine effects of copywriting on the marketplaces
    • Assist in writing/editing other documents as assigned

    QUALIFICATIONS

    • Must be Washington State Work Study qualified
    • Excellent writing skills including spelling, grammar, and punctuation 
    • Flexible and receives direction well in a fast-paced environment
    • Possesses superior organization and time management skills
    • Must be able to take initiative on new projects
    • English, communication, or marketing major preferred
    • Experience writing to sell preferred

  • Application Support

    overview

    Our proprietary software is the foundation of everything we do at etailz. The etailz Application Support Team, maintains and improves our internal software solutions. The Application Support is responsible for coding, testing, and debugging of software programs.

    This is an entry-level position that works under close direction of a manager or mentor. At etailz, you will have the opportunity to join a team that creates technology that optimizes our brand performance across all channels.

    Here at etailz we are constantly seeking creative, motivated and tenacious employees who take ownership of their work, make meaningful contributions to something great and have a little fun while doing it. We aspire to maintain an environment where everyone looks forward to coming to the office each day, living by the cliché 'work hard, play hard'.

    RESPONSIBILITIES

    • Provide 1st line support for in-house applications, including break/fix bugs and major outages
    • Maintain application support helpdesk queue; meeting or beating in-house service level agreements
    • Design, write, and test code in a linux environment
    • Perform maintenance on existing products, including releasing code to production environment
    • Contribute to the development and application of standard routines and utility programs
    • Assist in the resolution of hardware/software compatibility and interface design consideration
    • Assist the business side with in-house application problems, including investigating, testing, and pushing fixes to production
    • Other duties, as assigned

    QUALIFICATIONS

    • Bachelor's Degree in Computer Science or equivalent work experience in Software Development.
    • Must be able to work well with groups of people
    • Working knowledge of GIT
    • Up to 2 years of work experience with PHP, MySQL, JavaScript/jQuery, HTML, and CSS coding practices
    • Basic knowledge of the atlassian suite (Jira, Bamboo, bitbucket)
    • An understanding of Object Oriented Programming
    • Experience with web frameworks
    • Linux and version control experience preferred
    • Superior analytical and problem solving skills
    • Attention to detail
    • Goal oriented
    • Superior communication skills, both verbal and written
    • Works well independently and as part of a team
    • Applicants must be currently authorized to work in the United States for any employer. etailz, Inc., uses E-Verify to confirm employment eligibility of all newly hired employees.
    • Hard-working, honest, fun human being

  • Tech Writer Intern

    overview

    Our proprietary software is the foundation of everything we do at etailz. The etailz Development Team develops, maintains and improves our internal software solutions. The Technical Writer / Business Analyst Intern assists in writing technical documentation for applications built by our internal development team. They will work closely with business analysts, project managers, and developers to create/maintain user training documentation, project documentation, and technical documentation for new projects.

    This part-time position will provide real-world experience to students who would like to start a career in the technology industry.

    RESPONSIBILITIES

    • Work closely with Business Analysts, Project Managers, and Development team to fulfill various internal and external documentation needs
    • Maintain existing documentation for proprietary applications
    • Work with systems to ensure end users have access to the required data points and functionalities
    • Other duties as assigned

    QUALIFICATIONS

    • Effective verbal and written communication skills
    • Experience with online publishing or web development, and proficiency in technical writing, product documentation, journalism, or related writing disciplines
    • Familiarity with source code management, build systems, and related processes, with the ability to quickly learn and use technology
    • The ability to contribute to a team effort
    • A methodical, investigative and inquisitive approach to problem solving
    • An interest in the way organizational processes work
    • Computer Science or Management Information Systems majors preferred
    • Maximum 20 hrs/week
    • Hard-working, honest, fun human being
    • Applicants must be currently authorized to work in the United States for any employer. etailz, Inc., uses E-Verify to confirm employment eligibility of all newly hired employees.

  • Customer Service Associate

    overview

    The etailz Customer Care Specialist performs many aspects of customer service, including handling customer inquiries, management of returned items and compliance with ecommerce marketplace standards and policies for customer service (Amazon, Jet, Walmart, eBay).

    Responsibilities

    • Maintain continuous focus on providing exceptional customer service, assuming positive intent with customers, and staying composed during customer calls.
    • Respond to customer inquiries via email and phone to resolves order issues during daytime hours
    • Answer incoming phone calls and greet customers warmly and ascertain problem or reason for calling
    • Research product information as requested by customers
    • Takes initiative to resolve a wide variety of customer issues
    • May occasionally be required to work weekends (daytime hours) during high-volume seasons, though this is uncommon.
    • Other duties, as assigned

    Qualifications

    • Associate's degree in Business preferred and 2+ years' customer service experience (e.g. calls and emails in high volume, online customer service)
    • Basic Microsoft Office skills
    • Familiarity with online shopping services
    • Professional-level written and verbal communication skills
    • Strong interpersonal skills, friendly, outgoing, relates well with customers
    • Attention to detail
    • Goal oriented
    • Ability to maintain a professional disposition when a customer is highly emotional
    • Works well independently and as part of a team
    • Applicants must be currently authorized to work in the United States for any employer. etailz, Inc., uses E-Verify to confirm employment eligibility of all newly hired employees.

  • Purchase Order Management Coordinator

    overview

    The Purchase Order Associate ensures etailz suppliers receive all shipping documentation needed to ship purchase orders from our Partners to our warehouses in a timely manner. The Purchase Order Associate will work closely with the Reorder and POM teams and have limited contact with Partners. This position will provide flex support to the POM team with regards to saving shipment documentation and assisting with reporting functions. The purpose of this role is to help the POM Partners be successful in their roles and help POM function as efficiently as possible.

    RESPONSIBILITIES

    • Analyze shipping costs and margins while using internal and external purchasing software
    • Moving shipments thru the RATT queue
    • Creating Partnered and non-Partnered shipping labels
    • Working the 'Tracking Received' section of the High Priority and Outlier reports
    • Perform flex support tasks as needed by POM team
    • Other duties as assigned

    QUALIFICATIONS

    • Excellent written & verbal communication skills
    • Organized with a high attention to detail
    • Flexible schedule and willing to take on new challenges
    • Works well independently and as part of a team
    • Excellent time management skills
    • Applicants must be currently authorized to work in the United States for any employer. etailz, Inc., uses E-Verify to confirm employment eligibility of all newly hired employees.

  • Lead Financial Analyst

    overview

    etailz has an immediate opening for a Lead Financial Analyst. This position will be integral to the continued growth of the company by providing leadership to the FP&A Team. The Lead Financial Analyst will report to the Director of Reporting and Analysis, and focus on financial analysis, forecasting, trend analytics, cost reduction, and risk prevention. Strong candidates for this position will have relevant experience in a multi-channel retail environment.

    RESPONSIBILITIES

    • As a lead at etailz responsibilities are Managing daily activities and projects of the Financial Analysis Team
    • Anticipating executive level questions and providing analytical, fact based responses using available data
    • Identify inconsistencies within the business units and provide resolutions
    • Conduct ad hoc analysis as needed for executives, directors and managers
    • Assist in the preparation and distribution of annual and quarterly budget and forecasts
    • Assist to ensure financial strategies and initiatives are integrated with corporate and business strategies
    • Analyze current and past trends in key performance indicators including all areas of revenue, cost of sales, and indirect expenses

    QUALIFICATIONS

    • Bachelor's degree in Accounting / Finance
    • 5+ years of experience in FP&A, Finance, or Accounting
    • Relevant work experience in a multi-channel retail environment with e-commerce experience and/or high transaction volume preferred
    • Demonstrated organizational leadership experience
    • Ability to understand and apply innovative concepts and ideas quickly
    • Ability to adapt to change quickly and drive that adaption through the organization
    • Extremely detail and process oriented
    • Intermediate working knowledge of SQL, R-Studio, or other querying and BI tools
    • Experience working in a technology and analytically driven organization
    • Exceptional analytical skills
    • Strong Microsoft Excel skills
    • Applicants must be currently authorized to work in the United States for any employer. etailz, Inc., uses E-Verify to confirm employment eligibility of all newly hired employees

  • SaaS Sales Representative

    overview

    As Perispect Lead, you have the unique opportunity to own every aspect of Perispect, our brand monitoring SaaS product. You should be a renaissance individual that is equally as comfortable working in a sales role, troubleshooting issues with existing subscribers, and translating user feedback into a clear product roadmap. Most importantly, you should get excited by the chance to grow the adoption, enagement, and satisfaction of manufacturers that rely on Perispect to protect their online channels.

    For more information on Perispect, check out:

    RESPONSIBILITIES

    • Pursue inbound sales leads, guiding them from initial outreach through close
    • Lead software demos for potential clients
    • Develop existing client relationships to increase engagement with Perispect and reduce churn
    • Become an expert on the Persipect platform, then translate that expertise into a scalable model of platform support for external partners
    • Actively collect and distill user feedback into product feature requests
    • Coordinate with our internal development team and product managers to ensure that our longterm product roadmap reflects the needs of our current and future partners

    QUALIFICATIONS

    • First and foremost, you should be motivated by achieving monthly/quarterly/annual sales goals
    • You're passionate about user experience and customer care
    • You enjoy creatively brainstorming solutions for challenges and have an eye for process improvement
    • You require a high standard of personal excellence, but you don't take yourself too seriously
    • Some other things that we strongly prefer, but aren't necessary:
      • SaaS sales experience
      • Online retail experience
      • Project or product management experience
    • Applicants must be currently authorized to work in the United States for any employer. etailz, Inc., uses E-Verify to confirm employment eligibility of all newly hired employees.

  • Business Development Specialist

    overview

    Etailz is recruiting for a Business Development Specialist to accelerate the growth of our e-commerce Drop Ship division.

    RESPONSIBILITIES

    • Identify strategic companies that accelerate the adoption of the dropship revenue stream.
    • Secure relationships that result in greater distribution, faster roll-out, and an overall larger footprint of the dropship program
    • Lead contractual negotiations coordinating with Sales, Product Development, Marketing & Operations Support.
    • Interact with leadership executives in various corporate functional areas and other business units to secure the support for key partner relationships.
    • Lead Sales, Marketing, Product Development and Operations Support teams through the execution of agreements ensuring that the right development, deployments, training, communications, reporting, are in place
    • Develop and monitor metrics/dashboard that demonstrate the impact of contracted relationships, manage the relationships to achieve their intended goals.
    • Contribute to the leadership team by setting direction for the business and guiding the team through choices necessary to achieve fast growth.
    • Communicate a bold vision for the business with employees and partners.

    QUALIFICATIONS

    • Bachelor's degree preferred
    • 2-5 year's experience in account management, preferably in e-commerce
    • Knowledge of sales funnels and lifecycle management
    • Be CRM savvy, knowledge of Netsuite a plus
    • Experience in fast paced startups a plus

  • Accountant - Temporary

    overview

    This position will perform a variety of finance, accounting and reporting activities for the company utilizing technical accounting knowledge, excellent communication, collaboration as well as problem solving skills. While this position is considered a 60-90 day temporary position, there is potential that it could convert to a full-time position.

    RESPONSIBILITIES

    • Perform various periodic accounting reconciliations
    • Analyze and review complex and detailed data for accuracy and completeness
    • Analyze and review state tax notices and reporting requirements
    • Assist with month end close process
    • General accounting duties as assigned

    QUALIFICATIONS

    • Bachelor's degree in Accounting/Finance required
    • 3-5 years of progressive work experience in accounting
    • Excellent analytical, problem solving, communication and quantitative skills
    • Strong computer skills, including advanced MS Excel and the ability to learn new software (an Excel knowledge test will be administered)
    • Experience working for a public company preferred
    • Knowledge of systems and software for accounting and ancillary functions
    • Attention to detail
    • Ability to work under pressure and to adjust plans to meet changing needs and requirements
    • Ability to identify issues, research and implement relevant and effective solutions
    • Superior verbal and written communication skills
    • Hard-working, honest, fun human being
    • Applicants must be currently authorized to work in the United States for any employer. etailz, Inc., uses E-Verify to confirm employment eligibility of all newly hired employees.

  • Inside Sales Representative

    overview

    At etailz, we are a group of creative, highly motivated individuals whose mission is to be the next wave of commerce. We're on the lookout for sharp individuals to identify new products and build lasting relationships with new suppliers as part of our growing team of B2B Sales Representatives.

    Candidates must be able to thrive in an environment that is fast paced, competitive, and constantly changing. Qualified candidates will be driven, personable, success-oriented, and motivated by obtaining personal goals and a strong desire to be the best on their team.

    RESPONSIBILITIES

    • Build honest business relationships and rapport through phone and email communication
    • Dive into research and analysis of potential partners to identify existing marketplace pain points, needs, or opportunities
    • Form meaningful and profitable business relationships while ensuring mutual benefit to prospective partners
    • Negotiate with prospects to obtain mutually beneficial account terms
    • Maintain etailz's ERP database with all prospect and partner information
    • Maintain professionalism and maturity when communicating with suppliers
    • Enjoy an energetic, creative and fast-paced company culture complete with perks such as a casual dress code, flexible schedules, and wellness initiatives
    • Other duties as assigned

    QUALIFICATIONS

    • Bachelor's degree in Business or related field strongly preferred
    • 1+ years experience in sales, brand management, marketing or e-commerce preferred
    • Able to produce exemplary results whether working independently or collaborating with a team
    • Able to balance persistence, integrity and patience while seeking new accounts
    • Comfortable conducting cold calls with confidence
    • Be a superior interpersonal communicator who can quickly build rapport
    • Impressive organizational skills and attention to detail
    • Efficiently juggle multiple assignments and responsibilities efficiently
    • Self-motivated
    • Exemplary written and verbal skills
    • Proficient in Microsoft Office (Outlook, Excel, PowerPoint, Word)
    • A hard-working, honest, fun human being with a positive, 'can-do' mindset
    • Applicants must be currently authorized to work in the United States for any employer. etailz, Inc., uses E-Verify to confirm employment eligibility of all newly hired employees

  • Software Engineer Lead

    overview

    Our proprietary software is the foundation of everything we do at etailz. The etailz Software Development Team develops, maintains and improves our internal software solutions. The Software Engineer Lead is responsible for the coding, testing and debugging of software programs. This position also analyzes and documents solutions to the most complex software problems using a wide scope of engineering principles, theories, and concepts. At etailz, you will have the opportunity to join a team that creates technology that optimizes our brand performance across all channels.

    RESPONSIBILITIES

    • Define a software design need, manage projects, understand and incorporate market perspective (Project and Team Leadership)
    • Interface with internal and external stakeholders and negotiate critical issues
    • Develop and promote complex software products
    • Define complex design specifications and parameters
    • Resolve the most complex hardware/software compatibility and interface design considerations
    • Analyze system architecture and structure requirements
    • Provide work leadership, training, and technical guidance to Software Engineers
    • Provide accurate Story and Project estimations
    • Other duties, as assigned

    QUALIFICATIONS

    • Bachelor's Degree in Computer Science or equivalent work experience in Software Development
    • 7-10 years of work experience with PHP, MySQL, JavaScript/jQuery, HTML, and CSS coding practices
    • An understanding of Object Oriented Programming
    • Experience with web frameworks
    • Linux and version control experience preferred
    • Superior analytical and problem solving skills
    • Attention to detail
    • Goal oriented
    • Superior communication skills, both verbal and written
    • Works well independently and as part of a team
    • Applicants must be currently authorized to work in the United States for any employer. etailz, Inc., uses E-Verify to confirm employment eligibility of all newly hired employees